Please note, Rob Parnell's Writing Academy (RPWA) is not affiliated with any other website, company, author(s) and/or their agents or affiliates. You will never receive promotional information from Rob for any other product, project, or enterprise outside of Rob Parnell's Writing Academy. Similarly, RPWA does not run an affiliate or incentive program of its own. Rob does not authorize any other party, agent(s), or individual(s) to act on his behalf. This policy is in place to protect the integrity of RPWA's copyright material, to prevent fraud and misrepresentation, and to better serve the student-focused environment of Rob Parnell's Writing Academy.
What personal information do I collect from the people that visit my blog, website or app?
When ordering or registering on my site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do I collect information?
I collect information from you when you register on my site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, open a Support Ticket or enter other information on my site.
How do I use your information?
With your permission, I use the information I collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize your experience and to allow me to deliver the type of content and product offerings in which you are most interested.
• To allow me to better service you in responding to your customer service requests.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
How do I protect your information?
My website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to my site as safe as possible.
I use regular Malware Scanning and provide a totally secure site (certificate available - viewable through your browser on request.)
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. I CANNOT access your credit card information, even using Paypal, Stripe, or any other of your personal bank details.
Please note that decisions about whether or not to authorize your credit card payments are not made by me. These are handled entirely by third party organisations like PayPal, Stripe and your bank or financial instititions like Visa, Access, American Express and Diners Club. Problems associated with payments being declined etc., cannot be addressed to me.
I implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on my computers or my servers.
Do I use 'cookies'?
• Help remember and process the items in the shopping cart.
• Understand and save user's preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient may not function properly. For example, you may have problems logging into secure sites like mine if you do not allow your computer to store usernames and passwords for you.
I do not sell, trade, or otherwise, transfer to outside parties your personal information. This does not include my website hosting partners and other parties who assist me in operating my website, conducting my business, or serving my users, so long as those parties agree to keep this information confidential. I may only release information when its release is to comply with a court order, the law, to enforce my site policies, or to protect my or others' rights, property, well-being, or safety.
We do not include or offer third-party products or services on our website.
We have not enabled Google AdSense on our site.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit my site anonymously.
You can change your personal information:
• By emailing me
• By logging in to your account
• By chatting with me or by sending me a support ticket
How does my site handle Do Not Track signals?
I honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does my site allow third-party behavioral tracking?
I do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
I do not specifically market to children under the age of 13 years old. When children under 13 years old contact me, I always encourage them to seek their parents' advice before engaging them in Academy services.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices I will take the following responsive action, should a data breach occur:
I will notify you via email
• Within 1 business day
I will notify the users via in-site notification
• Within 1 business day
I also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
I collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, I agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of my business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at
email@example.com and we will promptly remove you from ALL correspondence.
Or you can:
• Follow the instructions at the bottom of each email.
OR via post:
Rob Parnell's Writing Academy
c/o Perry's Service Station
Warnertown, SA 5540
OR via email: firstname.lastname@example.org
OR via TEXT: 0481 529 641
Last Edited on 2018-06-04